Privacy Policy for TimesnapAI

1. Who We Are

TimesnapAI is a service owned and operated by:

We provide an AI-powered tool to restore and enhance old photos. Subscriptions and payments are handled securely through Stripe.

2. What Information We Collect

a) Personal Information

When you create an account, subscribe, or contact us, we may collect:

• Name and email address
• Billing and shipping address
• Payment information (processed securely by Stripe)

b) Uploaded Content

• Images you upload for AI restoration
• Associated metadata (e.g., file size, type, resolution)

c) Usage Data

• IP address
• Browser and device type
• Pages visited and time spent on the site
• Access times and referring URLs

d) Cookies and Tracking

We use cookies and similar technologies to:

• Remember user preferences
• Improve performance
• Analyze traffic
• Support essential security features

You can manage cookie settings through your browser.

3. How We Use Your Information

We use your data to:

• Provide and improve our services
• Process and manage subscriptions
• Restore and deliver your uploaded photos
• Communicate with you about your account or support requests
• Send marketing emails (if you opt in)
• Comply with legal obligations
• Prevent fraud and ensure security

4. Payments and Third-Party Services

All payments are processed by Stripe, Inc.
We do not store your credit card details on our servers. Your data is shared with Stripe in accordance with their Privacy Policy.

We may also use trusted third-party providers (e.g., hosting, analytics, email platforms) who are contractually bound to protect your data.

5. Legal Basis for Processing (GDPR)

If you are located in the EEA or UK, we process your personal data based on:

• Your consent (e.g., marketing emails)
• Contractual necessity (e.g., fulfilling orders)
• Our legitimate interests (e.g., service improvement, fraud prevention)
• Legal obligations (e.g., tax compliance)

6. Data Retention

We retain your data only as long as necessary:

• Uploaded photos: stored temporarily and deleted automatically after 30 days or upon request
• Billing information: retained for legal/accounting purposes (typically 7 years)

7. Your Rights

You may have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Withdraw your consent at any time
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format
• File a complaint with a data protection authority

To exercise your rights, contact us at privacy@timesnap.ai.

8. Data Security

We use technical and organizational measures to protect your data, including:

• SSL encryption
• Secure hosting infrastructure
• Access controls and audit logs

While we strive to protect your data, no system is 100% secure.

9. International Data Transfers

Your information may be transferred to—and processed in—countries outside your own. We ensure adequate safeguards are in place, such as Standard Contractual Clauses under the GDPR.

10. Children's Privacy

Our services are not intended for individuals under the age of 13 (or applicable minimum age in your region). We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this policy. The latest version will always be available on this page. If changes are significant, we will notify users via email or a prominent site notice.

12. Contact

If you have any questions, contact us at: